Who we are
OyaPay is a trading name of London Payment Solutions Ltd, registered in England and Wales, company number 15848210. Registered office: Congress House, 14 Lyon Road, Harrow, HA1 2EN.
London Payment Solutions Ltd is responsible for the personal information described in this policy.
Contact us about your data: pc@oyapay.co.uk or chandni@oyapay.co.uk ยท +44 20 3983 2520
What we collect
When you contact us or send an enquiry, we collect:
- your name, business name and type of business
- your email address, phone number and how you'd like us to reach you
- anything you tell us about your business and what you need
If you decide to go ahead with a card machine, payment service or funding application, we also collect:
- a driving licence for one of the directors
- your business name, trading name and trading address
- your business bank account number and sort code
- recent card or bank statements, so we can compare options for you
How we use it
- to reply to your enquiry and arrange a call or meeting
- to understand your business and recommend suitable payment or funding options
- to prepare and submit applications to the providers you choose, including switching from your current provider
- to keep records of our work with you and meet our legal obligations
We rely on our legitimate interest in responding to enquiries, on the steps needed before and during an agreement with you, on our legal obligations, and on your consent where we ask for it.
Who we share it with
- Payment and funding providers you decide to proceed with. They will use your information under their own privacy policies, including for identity and credit checks.
- Service providers that help us run the business, such as email, phone, WhatsApp and Zoom.
- Authorities where the law requires it.
We never sell your personal information.
How long we keep it
If an enquiry doesn't go any further, we keep your details for up to 12 months and then delete them. If you become a customer, we keep records for up to 6 years after our work together ends, to meet legal and accounting requirements.
Keeping it safe
We limit access to your information to people who need it and use secure, reputable systems to store and send it. Please don't send full card numbers by email or WhatsApp.
Your rights
You can ask us to:
- give you a copy of the information we hold about you
- correct anything that's wrong
- delete your information, or stop or limit how we use it
- move your information to another organisation
Where we rely on your consent, you can withdraw it at any time. To use any of these rights, contact us using the details above.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website doesn't use advertising or tracking cookies. If that changes, we'll update this policy and ask for your consent where needed.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Last updated: November 2026